Last updated: July 2026 — James Wilson, Christadelphianals

Responsible Gaming

Our Commitment to Player Safety

At Christadelphian ALS, we believe that gambling should be an enjoyable form of entertainment. We are committed to promoting responsible gaming practices and providing our players with the tools and resources they need to gamble safely. Our dedication to player welfare is at the heart of everything we do.

What is Responsible Gaming?

Responsible gaming refers to a set of practices and policies designed to protect players from the potential harms of gambling. It encompasses education, self-regulation tools, and access to support services. Responsible gaming ensures that:

• Players understand the risks associated with gambling
• Gambling remains a form of entertainment, not a financial solution
• Players have control over their gambling activities
• Support is available for those who develop gambling-related problems

Warning Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. If you or someone you know experiences any of the following warning signs, please seek help immediately:

• Gambling more frequently or with larger amounts than intended
• Feeling anxious or irritable when unable to gamble
• Lying to family members or friends about gambling activities
• Using gambling to escape problems or negative emotions
• Chasing losses by gambling with increasing amounts of money
• Neglecting work, education, or personal relationships due to gambling
• Borrowing money or going into debt to finance gambling
• Failed attempts to reduce or stop gambling
• Experiencing financial difficulties as a result of gambling

Our Responsible Gaming Tools

Self-Exclusion

Self-exclusion allows you to voluntarily exclude yourself from accessing your account for a specified period. Once activated, you will be unable to log in or place bets. Self-exclusion periods can range from 24 hours to indefinite, giving you full control over your gaming habits.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you spend on our platform. These limits help you maintain a budget and prevent excessive gambling. You can adjust or remove limits at any time, though changes may take effect after a cooling-off period.

Additional Safeguards

We also offer session time limits, reality checks during gameplay, and the ability to set loss limits. These tools empower you to make informed decisions about your gaming activity.

Age Verification and 18+ Policy

Gambling is only for those aged 18 and over. We are committed to preventing underage gambling and conduct rigorous age verification checks during account registration and at withdrawal. Any accounts found to belong to players under 18 will be immediately closed, and funds will be returned.

Where to Find Help

If you or someone you know is struggling with problem gambling, support is available:

GamCare

Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (Free, confidential, 24/7)
Provides counselling and support services for problem gambling.

BeGambleAware

Website: www.begambleaware.org
Offers information, advice, and resources about responsible gambling.

Gamblers Anonymous

Website: www.gamblersanonymous.org.uk
Helpline: 0330 094 6835
Provides peer support and meetings for those affected by problem gambling.

Get in Touch

If you have any questions about responsible gaming or our tools and policies, please contact our customer support team. We are here to help and support your safe gaming experience.